Practical Innovations in Community Banking

9 Class Hours

Change has been a constant in community banking for decades, but recently, innovations in technology, payments, and the external risk landscape have accelerated. Advanced technologies like artificial intelligence hold promise as well as challenges. New forms of payments, like stablecoins and tokenized deposits represent competitive threats as well as opportunities for deepening customer relationships through expanded services. And externally, advancements in quantum computing and other trends are bringing new considerations to data security and privacy.

As community bankers, it can seem like many of these advancements are on the horizon, but the pace with which these have upended other industries requires community bankers to be able to see these for what they are and figure out how to incorporate them into their long-term strategies. That starts with a foundational understanding of these advancements and a risk-focused and practical approach to determining where they fit, or don’t, in your business.

This course delivers business-level, non-technical education and hands-on experience with AI solutions used in community banking, provides a foundational understanding of payment innovations like stablecoins and tokenized deposits, teaches how to effectively manage vendor relationships when implementing new technologies through third parties, and explores horizon risks such as quantum computing.

Key takeaways of this course:

Confidence to lead decision-making and strategy in emerging technology and innovation areas.
Practical frameworks and resources to evaluate and explore new technologies within their banks.
Tools and perspective to negotiate effectively with technology vendors.
Peer insights and foundational knowledge to understand where the industry is heading and prepare for what’s next.

Annual School Session

Second Year Elective Course

Competency: Innovation & Engagement